"I am happy to report that the service rendered was excellent. I found George to be very professional, tidy, efficient and skilled. In addition to his thorough work, he explained what he was doing and answered out questions thoughtfully. Thank you very much." Lee, MA
"I spoke with (customer) and she was so happy I called. She had planned on calling us, and wanted us to know that all of our guys (Paul and Georg) who had been out there (Nick as well) were "Excellent! Terrific; just absolutely terrific!" She said that they were very careful and thorough, and "went above and beyond" to make sure that they had all of their facilities working for them. They double checked their work, cleaned up, decided to do one last walk through and found a small drip and addressed it right then and there so that the (customers) could relax in comfort." - South Egremont, MA
"The growth of our business is nurtured one customer at a time."
We rely on the feedback of our customers to ensure we are delivering the best service possible. Whether on the phone, in person, or even through email, we welcome any communication regarding your experience with
Gennari Plumbing & Heating.
413-644-8988 or 800-833-2565
"Thanks for the follow up call. Paul arrived just as I had gotten home and couldn't have been nicer. He took the time to explain what was happening and fixed it properly....and no leaks today.....thanks for the great service." South Egremont, MA
"We find him (Paul) very courteous and thoughtful about what he is doing. We are very satisfied." West Stockbridge, MA
"...pleasantly surprised and thankful for the technician you sent out." Lee, MA
"(Georg) was most efficient as well as pleasant, and he gave me a lesson what the problem was!" Stockbridge, MA
"(A customer) called, said she got a follow up call after Paul was there... She LOVES PAUL. She said he is the nicest man and is very kind and patient. She enjoys calling and talking with Coreen, but she would love to adopt Paul. Tells everyone she knows that Gennari's is a good company with good people." Great Barrington, MA
What our customers are saying...
"Your guys know what they're doing!" Lakeville, CT
305 Stockbridge Rd, Ste 2, Gt. Barrington, MA 01230
"Gennari wouldn't hire anyone who wasn't up to snuff!... Its the little things that make a big difference." Great Barrington, MA
"The service was wonderful, and the information was perfect." West Stockbridge, MA
"9:15, problem noticed; noon, problem solved. THAT’s great service!" Great Barrington, MA
"Felix left a detailed service report. He gets an A+ for that! I trust after reading his report that all is well cared for. Thanks for this opportunity to let you know that I am a satisfied customer." Great Barrington, MA